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WEBmail Instructions

PLEASE fill out the Email Request ONLINE FORM (located on the Forms link) and make sure your have been emailed your verification of setup BEFORE proceeding with the following steps

* Click on https://webmail.mailtrust.com/

* Enter your username - which is your FULL email address (all in lowercase) example:
(Make sure and do this under Email Accounts)

* Enter the password: change

* Once in the account click on the link to Change Your Password and type in a new password (make sure and right this down and keep it in a safe place because we cannot retrieve passwords)

* Log out of the email and log back in to make sure your new password works correctly

* To set up your new email account in Thunderbird please contact the IT Department

NOTE: All carrollcountyva.org email accounts must be set up IMAP or the user has to use WEBMAIL. 

Click Here for set-up support through Webmail.
Make sure and use the IMAP settings not POP3